Shipping Policy

 

If SHIPPING:
We ship our orders once or twice a week. We will notify you when it has been sent.  Shipping fees applicable. 

If LOCAL DELIVERY :
We send our local deliveries every Tuesday and Friday. Order before 3 pm the day before to qualify.
Please include your PHONE NUMBER & BUZZER NUMBER so we can get in touch with you if we are having an issue with finding your home.  Delivery fees applicable. 

If PICK UP:
A confirmation email will be sent out when your order is ready for pick up. When you receive it, you will be able to pick up from any of our 3 locations within working hours. Please ensure you have your order number and the name that the order was placed under when you or someone in your stead picks up the order.

Please note that you will have 30 days to pick up your order from date of purchase. This is to ensure you receive the highest quality products at the peak of their flavour profile.  All orders not picked up within 30 days will automatically be refunded.  Please contact us if special arrangements need to be made to hold your order beyond 30 days.  Thank you.