Refund Policy
Customer Satisfaction Guarantee
We stand behind our products because they are of the highest quality, and if you are not happy we are not happy. If you are not 100% happy with your purchase simply return the product(s) to us and we will exchange for a product(s) of equal value or refund your purchase. If the product was shipped or delivered to you, please ship it back to us and let us know and we will refund you.*
It's as simple as that.
We stand behind our products because they are of the highest quality, and if you are not happy we are not happy. If you are not 100% happy with your purchase simply return the product(s) to us and we will exchange for a product(s) of equal value or refund your purchase. If the product was shipped or delivered to you, please ship it back to us and let us know and we will refund you.*
It's as simple as that.
*Product must be returned (return shipping cost not included) and you must notify us by email (hello@aureliusfineoils.com) within 7 days of receiving the delivery. The product must be shipped back to 1283B Wellington Street West, Ottawa, Ontario, K1Y 3A8 within 30 days.