Refund Policy

Return Policy

Effective: January 2018

Orders are governed by our Terms of Use.

It is our goal at The Unrefined Olive to ensure the satisfaction of our customers.

Our products are perishable food items, and therefore, are exempt from being returned. Please understand that while we are unable to return any items purchased and processed, we would be happy to resolve any issues that have occurred during the process of your online order. If there are any defects or damages to your package, or if there are any concerns with the integrity of your product, please contact us at 613-231-3133 or contact@unrefinedolive.com.